This morning I shall be waiting for Cox Communications to send someone out to look at my internet. Yesterday afternoon I spent hours, again, on the phone with Cox Tech Support.
I had just spent all day Tuesday doing the same thing.
It's pretty bad when you pay good money for this service, and yet each morning you wake up and think: Please let the internet be working so I can get things done.
Finally, finally, I demanded a supervisor at the local office and finally, finally, after several hang ups, I got one. All he did was reset it.
THAT'S ALL HE DID.
And worst of all, as you tap-tap your foot waiting for a human to come to the phone, I listen to that ridiculous recording of a woman telling me that I can get my answers online if I would just avail myself of their online support.
Are these people dumber than a box of rocks???
If I could get online, I wouldn't be sitting here waiting. The electronic voice keeps giving me prompts. I know how to fix minor internet problems. Her prompts are useless.
The voice continues. Of course there's no actual person to hear me say I've done all that, I want an actual person to speak to. And by the time I've gone through that a few times, I have to grab the Tums and start chewing.
Well, I suppose I'd better try to get myself calm. Have my cereal. Drink my coffee. And ready myself for this appointment. Keeping the dogs under control while there's a strange man in the house is hard enough.
Cross your fingers that this time something actually gets done. I can only go one grade higher in what I pay for internet service. I asked them if this just meant my speed was faster. They said it also means stronger connectivity.
So I guess you have to pay in tiers for connectivity. Isn't that nice to know?
I suppose this means that the less you pay, the less you'll be connected. Woe is me...